Making a Complaint

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You can make a complaint:

  • By telephone: (345) 949-9008
  • In writing to:
    • Director Brent Finster
    • Department of Public Safety Communications
    • PO Box 2391, Grand Cayman  KY1-1105
  • By email:

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Department of Public Safety Communications' services, as a result of information we provided or what staff of the Department may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated:  18 November 2011

Last Updated 2018-06-29